Shipping

We currently ship all of our small, medium, large and our extra large post packages to the entire United States, including Alaska, Hawaii and Puerto Rico, as well as Canada and the United Kingdom. Orders are shipped via UPS or USPS and should arrive within 3-7 business days (possibly longer due to customs outside of the U.S.). Arrival dates will vary depending on your location. The above expected arrival time is a general estimation. Orders are processed Monday through Friday minus observed holidays.

International Shipping

Reflectaddress offers international shipping. We will ship our small, medium, and large flat rate boxes. If you are interested in our extra large post package, please contact us to see if we can ship to your particular region (country/territory).

Orders are shipped via USPS and should arrive within approx 10-21 business days. All orders are processed Monday through Friday, minus observed holidays.

Please note that international orders are subject to customs/import duties that are charged once the parcel arrives in your country. Unfortunately, we cannot tell you what these costs will be as your country’s customs department bills them and the costs vary per country. The recipient of the parcel must pay these costs. You may want to contact your local customs office for current charges before placing your order. Arrival dates will vary depending on your location. The above expected arrival time is a general estimation.

All Reflectaddress prices on this site are shown and charged in US dollars. To see the exchange rate in your country, please go to www.xe.com.

 

Returns

Defective or Wrong Item:

For any items that have been purchased and are found to be defective or were the wrong item, we will gladly exchange or replace the item after it has been returned to our requested address. We will refund any shipping costs if we determine the product truly is defective as stated and we will issue another item identical to the unit returned or of equal value.

Dislike the color:

If for some reason you are not satisfied with the color you ordered and wish to change it, the buyer is responsible for the original shipping charges, as well as the return charges, and the new charges for the replaced unit(s).

All sales on Post Packages are final. They are considered a custom order and are not able to be resold once they are returned.

To make a return or exchange please contact us at sales@reflectaddress.com and we will provide you with a return address, returns sent to our P.O Box will not be accepted. Please be sure to get a tracking number for your package and keep the tracking details for your records. Refunds will be credited to your original method (minus original shipping) of payment and may take 5-7 working days to show in your account. If we find that an item has not been returned to us as per the conditions above, we reserve the right to refuse a refund.